Privacy Policy

1. Overview

Lucy's Coffee Express(“we,” “us,” or “our”) operates lucyscoffeexpress.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. We keep it simple — we are a small local business and we do not sell your data.

2. Information We Collect

Information you provide

When you contact us for a quote or booking, we may collect your name, email address, phone number, event details (date, location, guest count), and any other information you choose to share. We collect this only when you voluntarily provide it.

Information collected automatically

Like most websites, our site may collect basic usage data such as pages visited, browser type, and referring URLs through standard server logs or analytics tools. This data is aggregated and not linked to individuals.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide a quote
• Confirm and manage your booking
• Send event reminders and follow-up communications
• Improve our services based on feedback

We do not use your information for unrelated marketing without your consent.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers (such as email or payment processors) only as necessary to fulfill your booking. These parties are bound to keep your information confidential.

We may disclose information if required by law or to protect the rights, property, or safety of Lucy's Coffee Express, our clients, or others.

5. Data Retention

We retain your contact and booking information for as long as necessary to fulfill your booking and comply with any applicable legal or tax obligations. You may request deletion of your information at any time by contacting us.

6. Cookies

Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookie settings through your browser. Disabling cookies will not affect your ability to use the site.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any marketing communications

To exercise any of these rights, contact us at lucyscoffeexpress@gmail.com.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Questions or requests regarding this Privacy Policy: lucyscoffeexpress@gmail.com